09:41
local
Doors open
Staff clock in via the GridMagik app. Today's bookings load on the floor board, opening sessions auto-stage, the private-event window is pre-blocked.
Venue & Event Operations · Live
Bookings.Operations.One platform.
GridMagik is the operating system for venues and events. Booking, calendar, payments, customer accounts, communications, and live operations — built for escape rooms, axe lanes, golf bays, sim racing centers, VR arcades, and any experience-based venue.
- Booking
- Live
- real-time availability
- Payments
- Built-in
- card + gift cards
- Operations
- Unified
- calendar + comms + CRM
connected · 14:22:01
Bay map
- Bay A · Main8
- Bay B · Lounge6
- Lane group4
- Event room2
Today
$8.4k+22%
Saturday · Slot window 14:00
18 bookings · $2,840 · 2 walk-ups
DayLive
Bay 1
14:00
14:30
15:00
15:30
Bay 2
14:00
14:30
15:00
15:30
Room A
14:00
14:30
15:00
15:30
BookedIn sessionHeldReset
In session
14+3
Avg session
38m–2m
Utilization
86%+5%
At a glance
Built for the way a venue actually runs.
GridMagik replaces the four tools you stitch together every Saturday — booking site, POS, waivers, and a floor board — with one platform that knows about every booking, bay, and guest.
Floor-wide heartbeat
Live status from every bay, lane, or room
Real-time view of what's running where. Stays in sync even when your venue's Wi-Fi has a moment.
Per-resource status
Live ops board
Bay/room/lane map, queue, current session, session timer, incident log. The board your floor manager actually wants on the wall.
QR check-in to guest profile
Customer accounts that drive repeat visits
Profiles, history, packages, gift balances, leaderboards where it makes sense. Guests come back because they have a reason to.
0% commission · SpeedPay
Booking → checkout → on the floor
Branded site with packages, deposits, gift cards, and waivers. The same record carries through to the resource your guest is using.
The Flow
From booking to checkout — one platform, four steps.
Most ops platforms stop at the front desk. GridMagik runs all the way through to the floor and back — so the data you need to operate, market, and grow is already where you need it.
- 01
Book online · land in the door
Guests pick a session, party, or experience on your branded GridMagik site. Deposits collected, waivers signed, packages assembled — before they get to the door.
- 02
QR check-in · auto-assign
Walk-ups scan the lobby QR. GridMagik matches the booking, pulls the waiver, queues them for the next open bay, room, or lane, and posts the assignment to the ops board.
- 03
Session runs · live everywhere
Every session stays in sync across the operator console, the front desk, and the guest's phone. Status, timer, add-ons, incidents — one heartbeat.
- 04
Session ends · re-book triggered
Guest gets a recap card and a one-tap re-book link. Customer profile, packages, and revenue update automatically.
Industries we serve
One platform. Every kind of venue.
The vocabulary changes. The mechanics don’t. GridMagik runs the same operating system underneath every experience venue we serve.
View all industriesSim Racing
Per-rig scheduling, telemetry, leagues, and live ops.
ExploreEscape Rooms
Room scheduling, group bookings, success-rate tracking.
ExploreAxe Throwing
Lane bookings, league nights, scoreboards, group events.
ExploreGolf Simulators
Bay rentals, lessons, leagues, F&B tabs on the booking.
ExploreVR Arcades
Headset and station bookings, queues, group experiences.
ExploreA day at the venue
What a Saturday looks like on GridMagik.
11:08
local
First wave
Birthday party of 8 scans the lobby QR. Waivers pull from the booking, deposits already paid, GridMagik drops them on the right bays, rooms, or lanes with a session timer.
13:15
local
Walk-up rush
Front desk runs a walk-up checkout in 30 seconds. SpeedPay handles cards + Apple Pay, the floor board gets the assignment before the guest sits down.
16:02
local
Incident handled
A bay reports an issue. Staff tablet pings, the situation is logged on the booking, and the guest's session is adjusted — no scrambling, no spreadsheet.
19:30
local
Private event
Private-event mode flips on. Reserved areas locked, custom pricing, group communications staged. Comms push to the host's phone in real time.
23:47
local
Close out
Day-end recap: revenue, utilization, top sessions, incident log. Reconciled to SpeedPay deposits and the floor board log. No stitching.
Platform
One platform. Every part of the operation.
GridMagik replaces the four-tab Saturday with one cockpit — built for venues running booking, payments, customer accounts, and operations on the same surface.
Live Ops Board
Bay/room/lane map, queue, current session, session timer, incidents. The wall the floor manager actually wants.
ExploreBookings, Payments & Gifts
Online bookings, walk-ins, deposits, gift cards, packages — one record, one ledger.
ExploreBranded Booking Site
Your venue's public site with availability, deposits, and cart recovery. Free, included.
ExploreCRM & Waivers
Guest profiles, digital waivers, minor handling — at the desk before groups arrive.
ExploreCustomer Comms
Confirmations, reminders, post-visit follow-up — email + SMS without a third tool.
ExploreMarketing & Promos
Coupons, memberships, gift cards configured next to the sessions they drive.
ExploreSpeedPay
Payments that reconcile themselves.
SpeedPay is the built-in processor on every GridMagik booking. Sessions, deposits, balance collection, and refunds flow through a single ledger — so you don't reconcile a Stripe dashboard against a POS report at 11pm on Sunday.
- Payments wired into every session — online, kiosk, or counter
- Competitive rates · no commission per booking
- Deposits and balances on one ledger — auto-reconciled
- Dedicated chargeback + dispute support
Checkout · Group event · 6 guests
PAID4 sessions × 6 guests$480.00
Membership · season pass$240.00
Gift card redemption-$50.00
Deposit collected online-$200.00
Balance due$470.00
Visa
Mastercard
Apple Pay
Collect balance
3DS + ACH supported
Funds · next business day
Why GridMagik
Generic booking software stops at the front desk. We don't.
Every other platform was built for hair appointments. GridMagik is built for venues where the product is a session, the metric is utilization, and the customer wants a one-tap re-book the moment they walk out. Bookings, payments, packages, and incident handling are first-class — not bolted on.
Why operators switch to GridMagik
- Per-resource scheduling, private-event windows, and recurring programs — built in
- Bookings, sessions, and incidents reconciled with revenue, automatically
- Branded customer experience: profile, recap, 1-tap re-book
- 0% commission · payments and bookings on one ledger
- Designed for multi-bay, multi-room, multi-location growth
Per-rig stint scheduling
First-class
Workaround
Lap timing / telemetry
Built-in
Spreadsheet
League nights & seasons
Native
Manual
Branded driver page + QR
Included
Not available
Live ops board on TVs
Included
Add-on or DIY
Per-booking commission
0%
3–6%
GridMagik
Built for venue operations
Generic tools
Adapted from retail / hotel
4.9 / 5 · 600+ rigs running on GridMagik
Operators who run on GridMagik
We replaced four tools with GridMagik in a weekend. The live ops board on the wall + the same data on the driver's phone shipped us 18% more re-bookings the first month.
Alexis Santos
GM, Apex Sim Lounge
Other booking software wanted 4–5% of revenue. GridMagik just charges for the platform. Lap timing, leagues, leaderboards, payments — all of it. No middlemen.
Tyler Dahl
Owner, Redline Sim Co.
Trusted by venues like
ASApex Sim Lounge
RSRedline Sim Co.
VGVelocity GT
PPPole Position
GCGrid Club
Integrations
Plug into the tools your team already runs on.
Payments, calendars, marketing, comms — connected to the same operational ledger as every session, lap, and league night.
Stripe
PayPal
Google Cal
Mailchimp
Zapier
WordPress
Meta
Twilio
Run every booking.
Live.
Send us your venue calendar — we'll spin up a tenant, wire it to look like your venue, and run a guided session against the live ops board. 30 minutes, no slides.
no slide deckcommission freewhite-glove onboarding